We take care of you even after your Carhartt clothing arrives at your doorstep!

The Workwear Store specializes in Carhartt apparel, an exciting brand worn by men and women who work hard (and play hard) around the world. Like the brand's commitment to making great clothes, The Workwear Store goes to great lengths to make sure you are satisfied with your shopping experience when you buy Carhartt online.

Carhartt Order Damaged during Shipping?

We package your order carefully, so it should arrive safely, whether you've ordered Carhartt work clothes, insulated protective gear, work boots, or all of the above and more! However, if your order does suffer from damage during shipping, you can be assured we've got you covered. See below for return/exchange procedures.

Carhartt Clothing Size or Color Not Right?

Shopping for your Carhartt clothing online gives you more options, but we understand that sometimes the color or size may be a little different from what you are expecting. We let you shop with confidence knowing you can return or exchange your Carhartt items easily if you should need to.

How to Return or Exchange Your Carhartt Clothing Items

Full refunds or exchanges are available for items returned within 30 days of original purchase.

Please return items to:

The Workwear Store
ATTN: RETURNS
5745 McWhinney Blvd
Loveland, CO 80538
  • Ensure original tags are still intact.
  • Clothing must not be worn or washed.
  • Include a copy of the packing list you received with your order. Be sure to fill out the section for returns/exchanges, so we will know what to do when we receive your returned Carhartt merchandise.
  • If you don't have your packing slip, you can sign in to your account and print one out, or you can print a generic return form

We'll ship your replacement item or issue a credit once we receive your returned items.

If you exchange an item, we'll cover the shipping cost of getting the new item to you (U.S. orders only). Please understand that there may be cases where additional shipping charges apply, for instance, if you exchange a couple Carhartt shirts for a much heavier item like Carhartt work boots. Original shipping charges are not included in a refund.

Carhartt clothing items may also be returned or exchanged in person at our retail locations.

If you have any questions, please do not hesitate to contact us by email at websales@theworkwearstore.com or call our toll free number at 1-866-676-3926. It will be helpful if you have your purchase number handy when you call or include it in your email inquiry. (The purchase number is found in the top right corner of the packing slip that arrived with your order).

We are working hard to make it easy for you to buy Carhartt online. We hope your shopping experience at The Workwear Store is enjoyable. We welcome your feedback, so drop us a line anytime!